Privacy Policy

Last updated: June 30, 2026

Who we are

Press & Fold (“we,” “us,” or “our”) operates a door-to-door dry cleaning and laundry courier service in Sheboygan and Manitowoc Counties, Wisconsin. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information we collect

• Contact information: Name, email address, phone number (optional), and ZIP code when you create an account.
• Service preferences: Your selected cleaning type and frequency preferences.
• Payment information: Processed securely by Stripe. We never store your credit card number, expiration date, or CVV on our servers.
• Usage data: We use Google Analytics and similar tools to understand how visitors interact with our site. This includes pages visited, time spent, and referring source.

How we use your information

• To process your account registration and service orders.
• To communicate about your orders, service updates, and account status.
• To improve our website and service experience.
• To comply with legal obligations.

Sharing

We do not sell your personal information. We share data only with:

• Stripe: For secure payment processing.
• Imogene's Cleaning Center: Our local cleaning partner, who receives only the information needed to process your order (name, address, service type).
• Analytics providers: Google Analytics, in aggregate and anonymized form.

Data security

We use industry-standard measures including HTTPS encryption, secure database hosting via Supabase, and Stripe's PCI-compliant payment processing to protect your data.

Your rights

You may request to view, update, or delete your personal information at any time by emailing us at hello@getpressandfold.com.

Cookies

We use essential cookies for site functionality and analytics cookies (via Google Tag Manager) to understand usage patterns. You can disable cookies in your browser settings.

SMS / Text Notifications

• We do not sell or share mobile phone numbers with third parties or affiliates for marketing or promotional purposes.
• Customers opt in to transactional text messages by providing their phone number at signup. Messages include booking confirmations, pickup reminders, status updates, and receipts.
• Message frequency varies based on order activity.
• Message and data rates may apply.
• Reply STOP to any message to unsubscribe. Reply HELP for help.
• For questions, email hello@getpressandfold.com.

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

Questions about your privacy? Email hello@getpressandfold.com.